Can I receive all my communications via email?

Some information is primarily sent by email such as the annual report. We have not encouraged sending of statements by email because it is generally not secure, however if this is your preference we can certainly send statements and most communications to you by email. Some things will continue to be sent by mail, usually because we don’t have an alternative email system set up for these. Development of email alternatives has not been a focus as we are moving to a system where members will be able to access their statements online via our secure portal. It has taken longer than desirable but we hope to have this in place by the end of the year.